You can reach us via email at hello@glowmeskin.com. We aim to respond to all queries within 1–2 working days.

Please contact us within 12 hours of placing your order. While we’ll do our best to make changes, we can’t guarantee cancellations once the order has been processed or shipped.

Due to the nature of skincare products and hygiene reasons, we do not accept returns unless the item is damaged or incorrect. If you have an issue with your order, please get in touch within 7 days of receiving it and we’ll be happy to help.

Our products are formulated to be gentle yet effective, making them suitable for all skin types — including sensitive, acne-prone, and combination skin. If you’re unsure where to start, we recommend beginning with our Vitamin C Serum for an all-round glow.

Yes. All Glow Me Skin products are 100% vegan and cruelty-free. We never test on animals or use animal-derived ingredients in any of our formulations.

Our skincare is developed in partnership with leading cosmetic labs in Korea, known for their high-quality formulations and innovation in skincare science.

Consistency is key. Many customers begin noticing improvements in radiance, hydration, and skin texture within 2–4 weeks of regular use. For best results, apply daily and follow with sunscreen during the day.

We currently ship within the UK only, but we’re working on expanding to international markets soon. Stay updated by subscribing to our newsletter or following us on social media.

UK orders are typically processed within 1–2 working days and delivered within 2–5 working days via tracked shipping.